At True MBS, we understand that healthcare providers and administrators may have questions about our services, processes, and support. Below are answers to the most commonly asked questions about our healthcare and business support solutions.
We offer a full range of healthcare support services, including:
Comprehensive Hospital Billing
Medical Billing & Coding
Credentialing & Enrollment
Patient Help Desk Support
Front Desk Support
Digital Marketing tailored for healthcare providers
Our solutions are designed to streamline operations, maximize revenue, and enhance patient experience.
Our services are ideal for:
Small and mid-sized healthcare practices
Multi-specialty clinics
Hospitals and ambulatory centers
Diagnostic & imaging centers
Specialty healthcare providers
Whether you’re a new practice or an established healthcare organization, True MBS can help you optimize operations and improve revenue.
Accuracy is our top priority. Our team of certified billing and coding professionals:
Follows industry standards (ICD-10, CPT, HCPCS)
Regularly audits claims and codes
Monitors payer and regulatory guidelines
Provides transparent reporting and documentation
This reduces claim denials, ensures timely reimbursements, and safeguards your revenue.
We manage the complete lifecycle of provider credentialing and payer enrollment:
Assess credentials and collect necessary documents
Prepare and submit applications to payers
Follow up regularly to ensure approvals
Monitor re-credentialing deadlines and renewals
Our process ensures faster approvals and uninterrupted revenue flow.
Our Patient Help Desk team handles:
Appointment scheduling and reminders
Billing inquiries and explanations
Insurance eligibility guidance
Patient follow-ups and communication
This improves patient satisfaction while reducing the administrative burden on your staff.
Our Front Desk Support services manage your administrative and patient-facing tasks, including:
Appointment scheduling and confirmations
Call management and patient inquiries
Insurance verification and eligibility checks
Patient intake and data entry
We help maintain a professional first impression and smooth daily operations.
True MBS offers healthcare-specific digital marketing solutions to:
Increase online visibility and attract new patients
Improve search engine rankings (SEO)
Manage social media campaigns
Run targeted paid ads (Google & social media)
Manage online reputation and reviews
Our strategies are compliant, patient-focused, and results-driven.
Yes. All True MBS services, processes, and team members strictly adhere to HIPAA and regulatory standards, ensuring patient data privacy, security, and compliance.
Absolutely. We tailor our solutions based on:
Practice size and specialty
Patient volume
Operational workflows
Revenue goals
Our goal is to deliver personalized solutions that meet your unique needs.
Getting started is easy:
Contact us via phone, email, or website form
Schedule a consultation with our experts
Discuss your practice’s needs and goals
Receive a customized plan and implementation timeline
Our team will guide you every step of the way.
If you have questions not listed here, our team is ready to assist you.